Security

Security that doesn't get in your way — until it needs to.

Every sign-in and every transfer is confirmed with a one-time passcode sent straight to you. If something looks wrong, your account is frozen automatically — no waiting for a call center.

Three layers, always on.

None of these are optional add-ons or premium-tier features — every client gets all three, on every account.

OTP-verified sign-in

A session isn't created until you confirm the one-time passcode we email you — a stolen password alone is never enough.

OTP-confirmed transfers

Every outbound transfer requires a fresh, expiring passcode, separate from the one you used to sign in.

Smart account freeze

Your accounts are frozen automatically the instant irregular activity is detected — no call center, no waiting. Contact support to unfreeze once you've provided the required documentation.

How a one-time passcode protects you.

  1. 1

    You initiate an action

    Signing in, or sending a transfer — either one triggers a code, generated fresh, tied only to that one action.

  2. 2

    We email you a 6-digit code

    Sent to the email address on file, not to whatever device is currently signed in — so a stolen session alone can't confirm anything.

  3. 3

    The code expires quickly

    Codes are single-use and time-limited. A code intercepted after the window closes is worthless.

  4. 4

    You're notified of anything unusual

    A sign-in or transfer from an unrecognized IP address triggers a separate alert, so you find out even if a code was somehow entered correctly.

Frozen the moment something's off.

Most banks leave a compromised account exposed until you notice and call in. We watch for irregular activity and freeze every account you own automatically, instantly — then work with you to lift the freeze as soon as you've provided the documentation support needs.

Common questions.

Freezing blocks any new transfer from being initiated. Anything already pending approval stays exactly as it was — nothing is silently canceled.
Yes — a freeze blocks money movement, not visibility. You can view balances and transaction history the entire time.
Contact support — once you've provided the documentation they request to verify the activity, the freeze is lifted and transfers are enabled again.
Contact support immediately — recovering account access without your registered email requires additional identity verification, by design.

Security you control, on every account.

Open an account and every protection here is on from day one.