Legal
Privacy policy.
Last updated August 1, 2026.
1. Information we collect
We collect information you provide directly — your name, contact details, identity verification documents, and financial information needed to open and service an account — along with information generated by your use of our services, such as transaction history, sign-in timestamps, and IP addresses associated with sign-ins and transfers.
2. How we use it
We use your information to open and administer your accounts, process transactions you authorize, verify your identity through one-time passcodes, detect and prevent fraud, comply with legal and regulatory obligations, and communicate with you about your accounts.
3. Security measures
Every sign-in and transfer is confirmed with a one-time passcode. We monitor for sign-ins and transfers from unrecognized IP addresses and notify you when they occur. You can freeze every account you own directly from your dashboard at any time.
4. Information sharing
We do not sell your personal information. We share information only where necessary to process a transaction you've authorized (for example, with a beneficiary's bank), to comply with a legal obligation, or with service providers bound by confidentiality obligations who help us operate our services.
5. Data retention
We retain account and transaction records for as long as your account is open and for a period afterward as required by applicable recordkeeping regulations.
6. Your choices
You can review and update your personal information from your profile at any time. To request a copy of your data or ask us to delete information we're not required to retain, contact support.
7. Changes to this policy
We'll post any material change to this policy on this page with an updated effective date.
8. Contact us
Questions about this policy can be sent to our contact page.